AI for Bangladesh’s businesses, in their own language

Alapi AI didn’t start in a boardroom — it started with the everyday problems of an entrepreneur in Dhaka. Running an e-commerce business, Rashedul Alam saw that every missed call was a lost customer. Nobody to answer the phone at 2 AM, and entire days spent replying to hundreds of messages. AI was already solving these problems around the world — just not in Bangla.

Every tool on the market was imagined and built in English. But customers in Bangladesh speak Bangla on the phone and write Bangla on Messenger. Out of that gap came Tanisha — an AI receptionist who answers business calls in fluent Bangla, day and night, with the same warmth on every call.

Once Tanisha’s foundation was solid, the question became: where else could Bangla AI transform how business works? The answers came one by one — every e-commerce chat channel in a single inbox (Bartalap), hotel bookings to back-office accounts (AlapiStay), and complete management for diagnostic centers, clinics, and pharmacies (AlapiCare). Four products, one foundation: AI technology built for Bangla.

Today, 100+ businesses run on Alapi AI, our AI has delivered over a million replies — and our team keeps growing from our Uttara office. The goal is as simple as it was on day one: every business in Bangladesh should be able to use world-class AI — in its own language.