Every channel’s customer chat in one inbox — with AI.
A chat CRM for e-commerce: Facebook, WhatsApp, Telegram and website chat in one inbox, with AI auto-replies and order management.
Who it’s for
For e-commerce businesses juggling a flood of messages across Facebook, WhatsApp and their website. Bartalap brings every channel’s chat into one inbox and answers fast with AI.
What you get
Every channel, one inbox
Facebook, WhatsApp, Telegram and website chat — all in one place, under one team.
AI auto-replies
The AI answers common questions and order enquiries on its own, around the clock.
Order management
Create, track and manage orders right from the chat — no separate tool needed.
Plan-based team access
Give team members controlled access based on their role.
How it helps
Three channels, one inbox
Messages arrive on Facebook, WhatsApp and your website — but your team sees a single inbox, and nothing slips through the cracks.
On a sale day
Hundreds of messages during a campaign — the AI handles the common questions itself, so the team focuses only on closing orders.
Orders from the chat
A customer shares their address right in the chat — the order is created from there, with no separate ledger or tool to open.
Get started on bartalap.com
Sign-up, plans and demos — everything lives on the bartalap.com site.
Get started